FAQ

Frequently Asked Questions

Last updated: May 20, 2026

What is ThreadForge AI?

ThreadForge AI is an AI-powered T-shirt design generator for original apparel concepts, apparel mockups, layout directions, and export-ready digital design packs.

Who is ThreadForge AI for?

ThreadForge AI is built for founders, marketers, educators, creators, agencies, and operations teams that need clear apparel design assets from original written material.

Does ThreadForge AI sell copyrighted images or third-party templates?

No. ThreadForge AI is a software tool for original AI-assisted T-shirt design workflows. Customers should only provide text, prompts, and references they own, have permission to use, or are legally allowed to process.

How can I contact support?

Email support@tokenhubio.com or visit Contact Us.

What do purchases include?

Purchases provide account credits for ThreadForge AI's digital T-shirt design workflows. Credits can be used for eligible generation and planning features during the validity period shown on the pricing page or checkout flow.

Is this a physical product store?

No. ThreadForge AI sells digital access to software features. It is not a physical-goods store, marketplace, payment facilitator, reseller, dropshipping service, or third-party content library.

Is there shipping or delivery of physical goods?

No. ThreadForge AI is a digital software service. There are no shipping fees, physical delivery times, customs charges, or physical returns.

Can I use copyrighted characters, brand logos, or third-party templates?

No. ThreadForge AI is intended for original creative workflows. You should not upload, request, or publish content that copies protected brands, copyrighted templates, characters, private individuals, or media you do not have the right to use.

Can I use ThreadForge AI for adult, illegal, regulated, or deceptive content?

No. The service may not be used for illegal, harmful, deceptive, infringing, adult, hateful, regulated, or abusive content.

Are generated outputs guaranteed to be approved by every platform?

Customers are responsible for reviewing generated outputs before publishing or relying on them. ThreadForge AI provides software-assisted drafting and organization, not legal clearance, advertising approval, or platform-policy certification.